Refund Policy

Refund Policy

PEWgilist Supply Co. accepts returns of eligible standard products within 30 days of delivery or pickup.

Return eligibility

To be eligible for a return, an item must be unused, unopened, in its original condition, and in its original packaging. Proof of purchase may be required.

Custom and personalized items

Custom, personalized, UV-printed, made-to-order, or specially produced items are final sale and are not eligible for return or refund unless they arrive damaged, defective, incorrect, or materially different from the approved order.

Damaged, defective, or incorrect orders

If your order arrives damaged, defective, or incorrect, contact PEWgilist Supply Co. as soon as possible so we can review the issue and determine the appropriate replacement, correction, or refund.

Return shipping

Customers are responsible for return shipping costs on standard returns unless the return is due to an error by PEWgilist Supply Co. Original shipping charges are non-refundable unless required by law or the return is due to our error.

Refunds

Approved refunds are issued to the original payment method after the returned item is received and inspected. Processing times may vary by payment provider.

For return questions, contact Hello@pewgilist.com or call (254) 677-6523.